BONE SWEET BONE
Dapper dogs beg for it. Cosmopolitan canines howl for it. Even ho-hum hounds find themselves sitting and staying for a chance to visit Bone Sweet Bone – Your Dogs Home Away From Home!
We offer a full range of services to owners who seek loving alternatives to conventional pet care. Guests of the canine-persuasion can take advantage of Stay + Play Care (half- or full-day supervised daycare), Slumber Care (for overnight or longer visits), our full-service Salon + Spa (for baths, specialty haircuts, and other grooming needs), and the Bark Boutique (for retail items like premium food and treats, toys, supplies, clothing, and accessories).
BSB now boasts the only indoor/outdoor doggy daycare in the area. Following an expansion in 2013, our new facility now stretches a combined 6,100 square feet at 11326 Ventura Boulevard. We now offer two separate outdoor play areas for small and large dogs, an indoor play area with a run that opens to the outdoor area, a new three-tub grooming area, and a larger retail shop and reception area.
BSB was founded in 2007 on the fundamental principle of providing a safe, friendly, “home away from home” atmosphere for the dogs of discerning owners seeking a convenient alternative to leaving their best friend home alone while at work, on vacation, or otherwise time constrained. BSB offers a solution that delivers peace of mind to busy dog owners.
It is our mission to provide a relaxing, clean, safe, and stress-free experience for every dog that sets paw through our door. Since the beginning, owner Santiago Ramirez has maintained the belief that playtime should be maximized and kennel time minimized; ceaseless play and affection are necessary ingredients for a well-balanced pet. This core value differentiates BSB from many existing pet service companies.
We Are FamilyEach time they visit BSB, our clients and their dogs count on seeing the familiar and friendly faces of our dedicated team of knowledgeable employees, most of who have been with us for several years. Customers appreciate the “neighborhood” feel of our family-owned and -operated business, and have come to expect the personalized customer service that the BSB staff consistently delivers. They see the heart and soul that goes into Bone Sweet Bone and know that at the end of the day, the quality of care for their dogs is, and always will be, our first and foremost priority. Those qualities, along with modest pricing, and a commitment to maintaining a high standard of care for the dogs, have helped us build a very loyal clientele.
Behind the ScenesHaving worked in pet stores, veterinary hospitals and emergency clinics, animal shelters, and briefly as a pet product sales rep over the course of his career, owner Santiago Ramirez has an inside-out understanding of the pet care industry. He opened Bone Sweet Bone because he believed that he could translate his unique breadth of experience, understanding of animals, and multi-perspective view of the pet-care industry into a business that catered to pet owners who are as passionate about their dogs as he is about his.
TransparencyWe believe open and honest communication with our customers is key. We are always receptive to new ideas and suggestions that can help us continue to adapt and evolve in order to best serve the needs of our human and canine clients. We look forward to hearing your thoughts!